Isolated by design
Production and sandbox instances belong to one tenant and keep their application data separate from every other tenant.
SECURITY AND DEPLOYMENT
A separate Docusense environment for your organization.
Every tenant runs in an isolated application and data environment. Choose our managed service in the Netherlands, or run Docusense inside your own infrastructure.
TENANT ISOLATION
Nothing is shared between tenants.
Application services, the database, vector store, file storage, internal network, and runtime secrets are separated for each tenant. Knowledge and questionnaire data do not cross that boundary.
Role-based access
Roles and customer assignments control which questionnaires and records a user can access inside the tenant.
Your sign-in policy
Use passwords, passkeys, MFA, Microsoft Entra ID, or another OpenID Connect provider to suit your environment.
DEPLOYMENT
Choose where Docusense runs.
The managed and self-hosted options use the same review workflow. The difference is where the application and its supporting services operate.
Managed in the Netherlands
We operate an isolated environment for your tenant. You receive one production instance and two sandboxes, so releases can be reviewed before production is upgraded.
Managed AI services process prompts and documents without retaining them or using customer data for model training.
Run it in your environment
Self-hosted Docusense keeps the application, document processing, and AI model services in your environment. The core deployment can operate without an internet connection.
You control the infrastructure, identity, recovery, updates, and model capacity.
MANAGED SERVICE
Backups, encryption, and upgrades on your terms.
Our managed service starts with daily immutable backups. We agree the encryption, backup, and release setup with you before the environment goes live.
Daily immutable backups
A full snapshot is stored off-site in the same region each day. Frequency and retention can be changed for your tenant.
Encryption to fit your controls
Database and storage protection can be configured at several layers to meet the requirements agreed with your team.
Upgrades on your schedule
We do not push releases automatically. Preview a release in a sandbox before scheduling the production upgrade.
TECHNICAL REVIEW
Walk through your security checklist with us.
We can walk through the tenant boundary, authentication, data flow, model services, backups, and upgrade process against the controls your organization needs.
The technology page explains the main processing and retrieval components.