LIBRARY
Administrators add the documents your organization relies on. Docusense prepares each file for search, keeps the original available, and lets users open the source behind a citation.
DOCUMENT PROCESSING
The library keeps the original file and the content Docusense prepares from it. You can see where each document is in the process.
Administrators can add PDF, DOCX, XLS, XLSX, and PPTX files by default. Docusense stores each original and queues it for processing.
Docusense creates readable content, a summary, and searchable sections. The library shows the processing status and how many sections are ready.
Tags group related material. An administrator can exclude a document from cited search without removing it from the library, or reprocess the original when needed.
DOCUMENT VIEW
Open a document to read its summary and processed content, search its sections, or download the original file. The list shows status, tags, section progress, and who added it.
| Document | Tag | Sections | Search |
|---|---|---|---|
| Supplier quality manualPDF · Processing complete | Quality | 18/18 | Included |
| Product specification guideDOCX · Processing complete | Products | 9/9 | Included |
| Retired audit procedurePDF · Processing complete | Compliance | 12/12 | Excluded |
Added 12 July 2026 · Example data
Quality controls for supplier approval, material traceability, audit records, and corrective actions.
Supplier approvalPages 4 to 7 · 3 sections
Traceability recordsPages 8 to 11 · 5 sections
Audits and corrective actionPages 12 to 18 · 6 sections
CITED SEARCH
A cited search answer names the documents it used. Open a citation to see the processed section and excerpt, then read it in context before using the answer.
See cited search and reusable answersHow long do we keep supplier audit records?
Supplier approval records, audit findings, and corrective actions are kept for at least five years.[1]
Supplier quality manualRecords and retention · Page 14
↗WHAT TO PUT IN IT
Docusense answers from what it can find. A question with nothing behind it in the library gets no suggestion, which is the correct behaviour and also an empty field a person has to fill. Loading the material you already have is the fastest way to change that.
Quality manuals, information security policies, certificates and their scope statements, standard terms, product documentation, and the responses you have sent before. These are the documents your team already opens when a questionnaire arrives.
Long and technical sources are a good fit, including material in several languages. Each document is split along its own headings and indexed section by section, so a specific clause can be found without a reviewer knowing which file it sits in.
Teams that import their existing material at the start get useful suggestions from the first questionnaire. Teams that wait for the content to accumulate from answered questionnaires wait considerably longer for the same result.
Keeping a superseded document in the library without letting search use it is a deliberate option. An old procedure stays available to read while it stops influencing answers. How the indexed material is then searched is covered on theretrieval page.
TENANT KNOWLEDGE
Authenticated users in the tenant can read library documents. Administrators manage imports, tags, search inclusion, reprocessing, and deletion.
Library data is not shared, searched, or matched with another tenant. Customer assignments limit questionnaire access, while the library remains available across the tenant.
Read about isolation and deployment