SEARCH AND ANSWERS
Docusense makes uploaded documents searchable independently of any questionnaire. Upload dense reference material, for example patents in several languages, and search it with citations back to the stored source. Alongside that, reusable answers and earlier questionnaires become the material for new suggestions.
CITED SEARCH
A search result is only useful if you can verify it. Every citation resolves to the stored document section and excerpt that was used to prepare the answer.
Search runs across the whole library, or only documents carrying the tags you select. It looks for meaning and exact wording at the same time, so a question phrased in your own terms and a search for a specific clause reference both work.
Follow a citation into the document view and compare the answer with the stored text. The answer is written only from the passages that were retrieved, and when the evidence is not sufficient the answer says so rather than filling the gap.
Document names, section details, and excerpts travel with the result, so a reviewer can see where an answer came from without reconstructing the search.
A search is stored rather than discarded when you navigate away. Asking a question records it, queues the work, and returns straight away, and the answer and citations are written to that record when the run finishes. Theretrieval page explains how candidates are found and re-scored before any answer is written.
REUSABLE ANSWERS
Two kinds of source feed a suggestion. Answer entries your team maintains deliberately, and questions your organization has already answered in earlier questionnaires.
Store a question and its answer together, with a source document attached where one exists. These are tenant-wide, because they are reference material rather than customer records.
Find similar answered questions and keep their customer and questionnaire context in view. Matching against other customer records inside your tenant is optional and can be disabled.
A suggestion is produced only when a source asks for the same information as the question in front of you. The reviewer can use it, edit it, or ignore it before saving the response.
WHY A SUGGESTION IS SOMETIMES MISSING
The instructions behind answer suggestions are deliberately restrictive, because a helpful model does the most damage precisely here.
A source may be used only when it asks for the same fact, field, metric, status, or confirmation. Sharing a category, a business area, or similar wording is not enough, and for named roles, contacts, certificates, sites, and dates the match has to be exact.
Where nothing genuinely supports an answer, the question is left blank rather than filled with the closest available source or with a phrase such as “not available”. A blank tells a reviewer the question needs them, which is more useful than a plausible near miss.
HUMAN REVIEW
Search and suggestions bring relevant material into view. Your reviewer decides whether it fits the question at hand, and Docusense records who decided and when.
